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ISO 37001.2016-X

Birleşik Gümrük Müşavirliği Strengthening Its Ethical Business Culture Standards with ISO 37001:2016 Anti-Corruption Management System Certificate

Customs consultants are responsible before lw just like their business partners for whom they carry out transactions....


We carry on our internal control activities for a safer foreign trading operation

Identification of internal and external threats to prevent our customers from achieving their goals and provision of...


FASTER, EASIER, MORE RELIABLE… We bring together all stakeholders in the supply chain in order to facilitate the works of importers and exporters

With the Port Operations Software and Digital Transformation processes which we have developed, we make the sea...

We enjoy the pride of adding ISO 10002:2014 Customer Satisfaction and Complaint Management System Certificate

We, Birleşik Gümrük Müşavirliği, have adopted it as our duty to correctly perceive our customers’ expectations and to satisfy such expectations with high quality products and services as from the very first day we started our operations. Within the framework of the customer satisfaction policy which we have established with this intention, we resolve our customers’ requirements in an open, transparent and fast manner. Market surveys we have made, feedback we have received from our customers and measurements all show our achievement in the matter. We regularly review the systems used for the customer requirements and complaint management process, report any activities and continuously improve them in order to identify the areas open for improvement and to increase efficiency.

As a corporation willing to provide our customers with services beyond their expectations, we enjoy the pride of adding

ISO 10002:2014 Customer Satisfaction and Complaint Management System Certificate to

ISO 9001:2015 Quality management System

ISO 14001:2015 Environmental Management System

OHSAS 18001:2007 Occupational Health and Safety Management System

ISO 27001:2013 Information Security Management System

ISO 37001:2016 Anti-Corruption Management System certificates which we have obtained earlier.

ISO 10002.2014-XX